If you have a question, an issue to talk about, need information about our mental health services and parent education classes, or if you are looking for Alameda County resources, you can use the forms below to let us know a good time for one of our counselors to call you back.
To fill out this form, available in several languages, simply click one of the links or scroll down and fill in the form on this page. Be sure to mark windows of time you would like a counselor to call you back. We can call you back between the hours of 5pm and 11pm, every day, including weekends.
During the holidays, the Helpline is open, but call backs are not available on these dates:
Thanksgiving Day and Friday, 11/26 and 11/27
Christmas Eve and Day, 12/24 and 12/25
New Year’s Eve and Day, 12/31 and 1/1
If you would like to speak to someone sooner or at a time other than listed above, call our 24-Hour Parenting Stress Helpline at 1-800-829-3777.
Note: If English or Spanish is not your preferred language, our Parent Support Counselor will need to use a translator from the Language Line to complete your call.