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24-hour parent support & Resource hotline

Our 24-hour Parent Support & Resource Hotline provides free and confidential counseling, information and to anyone in need of parenting support and access to nearly 900 community resources from our vast database. You have access to caring treatment specialists for one time anonymous calls or regular call backs to support you with your particular parenting or family concerns, refer you to Family Paths’ services, or provide other Alameda County resources.

Call 800-829-3777 for support.

We’re here for you 24 hours a day, 7 days a week.

Family Paths is committed to recognizing and serving all families, including LGBTQIA (Lesbian, Gay, Bisexual, Transsexual, Queer/Questioning, Intersex, Asexual), foster, relative and non-relative caregivers, and adoptive families. Family Paths embraces the Alameda County Fathers Corps’ Father-Friendly Principles.

TRANSLATION SERVICES AVAILABLE

To support our callers and clients for whom English is not their primary language the Parent Support Hotline, as well as clinicians, can easily access a translation service via the phone 24-hours per day, 7 days per week. The phone translation service provides translation in over 400 languages.


Foster Parent Advice Line (FosterPAL)

Raising children is hard work. As a foster parent or kinship care provider the challenges can be even more overwhelming. You are not alone! We can provide support & help you navigate many of these challenges.
Our Foster Parent Advice Line (Foster PAL) provides ongoing telephone support, crisis intervention, case management, & information & referral.
We can help with issues such as (but not limited to):

  • Navigating the foster care system
  • Probate court & legal guardianship issues
  • Understanding child development, behavioral & developmental issues & strategies for dealing with these issues
  • Support, information, & referrals around “aging out” & AB 12

Help is just a phone call away – 800-829-3777.

FosterPAL provides ongoing telephone support, a link to resources and case management while building a sense of trust and security.