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HotlineParenting Stress Helpline

Our Parenting Stress Helpline provides free and confidential counseling, information to anyone in need of parenting support and access to nearly 900 community resources from our vast database. You have access to caring parent support counselors for one time anonymous calls or regular call backs to support you with your particular parenting or family concerns, refer you to Family Paths’ services, or provide other Alameda County resources. Access to our services is via our Parenting Stress Helpline by calling 1-800-829-3777. Note: Referrals/requests for service are not accepted via email.

Call 800-829-3777 for support. We’re here for you 24 hours a day, 7 days a week.

  • I feel overwhelmed sheltering in place with my kids and family?
  • How do I manage homeschooling my kids? I’m not a teacher!
  • How do I balance working at home with helping my kids with their school work?
  • How do my partner/co-parent and I work together to get through this shelter in place and support our children?
  • How do I raise a happy child?
  • How do I get my child to sleep?
  • Where do I go for food for my family?
  • How do I handle my teenager’s sass?
  • Is this behavior normal for my 4 month old? My 3 year old? My tween?
  • When will my baby talk?
  • My child is being bullied at school or online. How do I help?
  • How do I not yell at my kid?
  • I think my teen is using drugs, what do I do?
  • My spouse and I don’t get along. How do we parent our kids together?
  • I’m so angry at my child! How do I calm down so I won’t hurt him?

Family Paths is committed to recognizing and serving all families, including LGBTQIA (Lesbian, Gay, Bisexual, Transsexual, Queer/Questioning, Intersex, Asexual), foster, relative and non-relative caregivers, and adoptive families. Family Paths embraces the Alameda County Fathers Corps’ Father-Friendly Principles.


To support our callers and clients for whom English is not their primary language, the Parenting Stress Helpline, as well as clinicians, can easily access a translation service via the phone 24-hours per day, 7 days per week. The phone translation service provides translation in over 400 languages.

What to do when you have a complaint: Read our Grievance policy.
Que hacer si usted tiene una queja. Lea nuestra política de quejas en Español.


Click HERE to learn more and to apply.

We are not accepting new volunteers at this time. Check this page and our social media platforms for updates when we will accept applications again.